24/7 Emergency IT Support

In addition to the SLA services regulated in your outsourcing contract, it is possible to subscribe to 7x24h Emergency IT Support for all IT infrastructure related problems.

Your benefits

  • Support for IT infrastructure problems
  • 7x24h availability
  • Attractive basic flat rate
  • Simple and transparent pricing model

Scope

  • 7x24h telephone support by a Somnitec System Engineer with max. 1h. Response time
  • Support for problems with your IT infrastructure such as Exchange, SQL Server, Dynamics AX/NAV and others.
  • Transparent and traceable service delivery and billing

Making IT dreams come true

In our "DREAMS COME TRUE" campaign in the Solothurn area we display who Somnitec is and what we Somnitechies stand for. Let your IT dreams come true.

7 / 24h

Support

Helpdesk in

4 languages

D, E, F, I

CH-servers

& data retention

Users from

42 countries

thousands
of
ERP users

national

and international customers

Testimonials

1 / 3

Songwon trusts us..

As a rapidly growing industrial company, we need an IT/Outsourcing Partner who reliably operates our systems and competently advises us on new technologies. Somnitec masters exactly that, which is why we have been a satisfied customer for years.

Clemens Schwarz, Leader Global IT

Switzerland Global Enterprise trusts us...

The strategic orientation of Somnitec corresponds exactly to our ideas and needs.

Rolf Bischofberger, leader strategic projects + IT

JENSEN-GROUP trusts us...

Somnitec, our ICT partner who speaks our language and understands our needs in the private and public cloud environment and realizes them in an uncomplicated and competent way!

Fabian Lutz, CIO

Headquarters
Somnitec AG
Bahnhofstrasse 270
CH-4563 Gerlafingen

Branch office
Somnitec AG
Inustriestrasse 57
CH-8152 Glattbrugg